We believe in making life easier and saving you money
It’s about more than saving money. It is also about making the journey easier for patients. It’s about simplifying administration for insurers and assistance companies. It’s about creating sustainable relationships with medical providers.
We work with insurance companies and assistance companies worldwide to reduce the costs of their inpatient and outpatient claims throughout Europe and the Caribbean. Our teams of local experts and medical professionals provide personalised solutions for each of the clients we support, making it simple to seamlessly fit in with your existing processes.
Not only do we provide cost management and cashless solutions – but we also support many of our clients with claims management expertise – validating, approving and paying claims on their behalf.
Our medical network has been established over more than 20 years and continues to grow and expand to meet the changing needs of our clients. Our network includes hospitals, clinics and independent doctors in most of the key destinations throughout Europe and into the Caribbean. We negotiate in a transparent and reasonable manner ensuring that there are no disputes – you and your policyholders have complete peace of mind knowing that if ChargeCare is involved, there will be no hassle.
Every business is different. We recognise that, and will fit in where you need us.
Information is power
We strongly believe that data should be shared with our clients, and have built our reputation on consistently good results, backed by transparency and accurate data. We support seamless data integration in to your own claims system. Automation is key.
Industry benchmarking allows you to compare your results against the market – looking at where and why your results differ.
Our online claims portal gives you real time access to all the claims we are managing on your behalf – including all the original documentation. In our industry, our view is that it is not about how much you saved – it is about how much you paid. Our claims portal allows you to see every stage of the claim and judge our results for yourselves.